Troubleshooting Windows 11 keeping Display on

Photo by Tadas Sar on Unsplash

Troubleshooting Windows 11 keeping Display on

...and why Windows is not going to sleep when left idle

Nicklas Møller Jepsen
·Aug 19, 2022·

1 min read

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So, I got a new Samsung Odyssey Neo G9, awesome display but it's also functioning as a heater and eating a lot of electricity. Therefore I want to keep it off when I'm not using my computer. That used to work fine, but a few weeks ago Windows no longer turned off my display and stopped going to sleep when I didn't use my computer. I was pulling my hair to figure out what was happening, I changed power settings, sleep settings, screensaver settings and so on but nothing helped.

Then I found I about a nice little command:

powercfg -requests

Run this in the terminal and you'll see what is keeping a lock on the system.

In my case, Adobe Creative Cloud caused the trouble:

PS C:\Windows\system32> powercfg -requests
DISPLAY:
[PROCESS] \Device\HarddiskVolume6\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Video Wake Lock

Why on Earth would they keep a display lock for a background process like Creative Cloud? Anyway, killing that process and making sure it doesn't start with Windows fixed the problem for me. Next thing I'll file a bug report for Adobe to prevent this behavior.

 
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